Privacy Policy - Falmouth School of Sailing

Background

Falmouth School of Sailing Ltd (“We,” “Us,” “Our”), values your privacy and is committed to protecting your personal data. This Privacy Policy explains how We collect, use, and safeguard information when you visit Our Website (“Our Site”). By using Our Site, you agree to the terms outlined in this Privacy Policy. If you do not agree, please discontinue use of Our Site.

Definitions and Interpretation

Account – A user account required to access certain areas and features of Our Site.
Cookie – A small text file placed on your device when you visit Our Site, as detailed in Section 13.
Cookie Law – Refers to the relevant sections of the Privacy and Electronic Communications (EC Directive) Regulations 2003.
Personal Data – Information that identifies an individual, as defined by the Data Protection Act 2018 and the General Data Protection Regulation (GDPR).

Information About Us

Company Name: Falmouth School of Sailing Ltd
Registered Address: Bridge House, Tregoniggie, Falmouth, Cornwall TR11 4NS
Trading Address: Bridge House, Tregoniggie, Falmouth, Cornwall TR11 4NS
Data Protection Officer: Rob Thurston
Contact: rob@falmouthschoolofsailing.co.uk, +44 (0)1326 211311

Scope of This Policy

This Privacy Policy applies only to Our Site. We are not responsible for the privacy practices of third-party websites linked on Our Site. We recommend reviewing their policies before providing any personal data.

Your Rights

Under GDPR, you have the following rights:

To be informed about Our collection and use of personal data.
To access the personal data We hold about you.
To correct inaccurate or incomplete data.
To request deletion of your personal data.
To restrict processing of your personal data.
To receive a copy of your personal data for reuse elsewhere.
To object to Us using your personal data for specific purposes.
To opt out of automated decision-making and profiling.

For concerns about Our data handling, contact Us using the details provided in Section 14. You may also lodge a complaint with the Information Commissioner’s Office (ICO).

Data We Collect

We may collect the following personal and non-personal data:

Name, date of birth, gender
Business/school name, job title, profession
Contact details (email, phone number)
Demographic data (postcode, preferences, interests)
Payment information (credit/debit card details)
Watersports experience, medical information

How We Use Your Data

We process your data lawfully, securely, and only for necessary purposes, including:

Managing your account, bookings, and website access
Customizing your experience on Our Site
Providing Our products/services
Responding to inquiries
Sending marketing communications (with your consent)
Conducting market research and improving Our services

You may opt out of marketing communications at any time by contacting info@falmouthschoolofsailing.co.uk

Data Retention

We retain personal data only as long as necessary:

Course records (name, certificate details) – up to 7 years
Marketing subscriptions – until you opt out

Data Security and Storage

Your data is securely stored in the UK or EEA and protected by industry-standard security measures, including:

Secure online databases and booking systems
Encrypted storage of course records
Secure archiving for up to 7 years

Data Sharing

We do not sell or share your data except in the following circumstances:

When legally required (e.g., law enforcement requests)
With affiliated companies for administrative purposes
With third-party service providers (e.g., payment processing, marketing tools)
With governing bodies such as the RYA for certification purposes

Cookies and Tracking Technologies

Our Site uses cookies to enhance your browsing experience. Essential cookies enable core functions, while analytical cookies help Us understand usage patterns. You can manage cookie settings via your browser. For details, see Our Cookie Policy.

Data Breach Response

In the event of a data breach:

We will notify the ICO within 72 hours.
Our Data Protection Officer will handle the case.
Affected individuals will be informed promptly with details of the breach, potential consequences, and mitigation steps.
All breaches will be documented, even if reporting is not required.

Accessing and Controlling Your Data

You may:

Request a copy of your personal data (free of charge)
Restrict processing of your data
Opt out of marketing communications
Adjust cookie preferences

To exercise your rights, contact info@falmouthschoolofsailing.co.uk or call +44 (0)1326 211311.

Policy Updates

We may update this Privacy Policy periodically. Any changes will be posted on Our Site, and your continued use constitutes acceptance of the revised terms. Please check regularly for updates.